Tauranga Council employs first Chief Digital Officer

Allan Lightbourne is moving to Tauranga City Council as inaugural Chief Digital Officer.

Lightbourne was most recently Head of ICT at Mighty River Power (now Mercury). He is a member of the Advisory Board of the Future Leaders Programme at the University of Auckland.

Tauranga City Council’s creation of an executive position of Chief Digital Officer reflects the importance of customer experience, technology and continuing to meet the changing needs of the city to become an internationally competitive city, says Lightbourne.

“The role of CDO is about so much more than simply digital interactions,” Lightbourne tells CIO New Zealand.

“It is about a journey, allowing our customers to interact with our people, tools and services in a way that suits them. Also, we want to continue to support the council team to be the best they can, through the processes and systems that we provide them.”

“I’m looking forward to getting to know the city and its people, as we work towards providing a high standard of living for all and creating a great place to live and do business”.

Originally published in CIO: http://www.cio.co.nz/article/617043/movers-shakers-russell-jones-allan-lightbourne-craig-soutar/